PRIVACY POLICY
What information we receive, why we use it, and how to reach us about it.
Last updated: 24 September 2026
This notice applies to Respawn Culture’s studio, watch demo, online shop, support chat, finance tool, Godworld and Voltaic game at respawnculture.in and its subdomains, and to the support chat at respawn-support.onrender.com. A link that takes you to Instagram, WhatsApp, Razorpay or another service is also subject to that service’s privacy notice.
Who to contact
Respawn Culture is based in Ludhiana, Punjab, India. For questions, access or correction requests, deletion requests, withdrawal of optional analytics consent, or a privacy complaint, email respawndripco@gmail.com or call +91 94637 49883. Please describe the site you used and the information involved. We may need to verify that a request concerns your data before acting on it.
Information we handle
| Where | What | Why |
|---|---|---|
| Studio and watch enquiries | Name, email, optional phone and business details, requested services, timing, message, submission time and IP address. | To receive, protect and answer an enquiry, prepare a quote or follow up on a project request. |
| Jarvis app orders on the studio site | Name, email, phone, UPI ID, optional transaction reference, amount and submission time. | To match a payment you say you made, send the app and resolve a payment or delivery issue. Do not send a UPI PIN or OTP. |
| Shop and checkout | Cart contents, name, email, phone, delivery address, ordered items, payment and order references, and fulfilment status. | To take payment, fulfil and deliver an order, answer order questions, and keep transaction records. Razorpay handles payment entry; we do not receive full card numbers. |
| Support chat | Messages you send, conversation identifier, replies, support tickets and limited security/request logs. Messages may contain personal details you choose to share. | To answer questions, route issues to our team, maintain conversation history and protect the service. When configured, Google Gemini processes chat content to draft AI replies. A human may review the conversation. |
| Finance, Godworld and Voltaic | The finance tool reads files you select in your browser and holds working data in that browser session. Godworld and Voltaic save game state on your device. Theme and other device preferences may also be saved locally. | To make the tools work and restore your local progress. These files and saves are not uploaded to Respawn Culture by those tools, unless you separately choose to send or export them. |
| Site visits | Technical information such as IP address, browser, requested page and approximate time may appear in hosting and security logs. On the studio and watch pages, Google Analytics collects visit and contact-event information only after you allow optional analytics. | To deliver and secure the sites and, where permitted, understand how they are used. |
Please do not put card numbers, passwords, identity documents or other sensitive information in a studio enquiry or support chat. Contact us first if such information is needed for a specific issue.
Who receives information
We use hosting and database providers to run these sites, including Cloudflare Pages, Render, Netlify and Turso where applicable. External font and script providers, including Google Fonts, may receive technical request information when their files load. Razorpay processes online payments. Order and contact information may be shared with delivery, email or customer support providers as needed to complete a purchase or answer a request. The support assistant may send chat content to Google Gemini when its AI service is active. Google Analytics receives optional measurement data only after you allow it. Instagram embeds on the shop may connect to Meta when you choose to load them. These providers may process data outside India under their own terms and safeguards.
We may also disclose information when required by law, to protect the sites and users, or as part of a lawful business transfer. We do not send the text of your studio enquiry to Google Analytics.
Cookies and device storage
The sites use browser storage for functions such as the shop cart, support conversation identifier, game saves and finance workspace. The studio and watch pages ask before loading Google Analytics. Your choice is saved for up to 180 days and can be changed using “Analytics settings” in their footer. See Cookies and device storage for details.
How long we keep it
We keep enquiries, orders and support records for as long as needed to answer requests, complete purchases, handle complaints, maintain security and meet applicable accounting or legal duties. We then delete or de-identify them when they are no longer needed. Browser-only files and saves remain on your device until you clear them or the browser removes them. Hosting and third-party providers may apply their own retention periods.
Your choices and requests
You can decline or withdraw optional analytics through “Analytics settings” on the studio and watch pages. You can clear local saves, cart contents and other device storage through your browser. You may contact us to request access to, correction of or deletion of information we hold, or to raise a complaint. Some records may need to be kept to fulfil an order, resolve a dispute or comply with law. We will respond to information-processing complaints within the period required by applicable Indian law.
Security and updates
We use access controls and other reasonable safeguards, but no internet service is risk free. If our practices change, we will update this page and its date. Material changes to an optional use will be brought to your attention where required.